General Terms And Conditions

General Terms and Conditions (GTC) of dentorado Handelsgesellschaft m.b.H., Mühlheim a. Main, hereinafter referred to as "dentorado".
Dentorado. (Status: June 13, 2014)

1. scope of application

The following terms and conditions apply to all orders placed by customers with Dentorado electronically, by telephone, fax, letter or e-mail and are recognised by the customers with each order.

1.1 Consumer

in the sense of these terms and conditions are natural persons with whom business relations are entered into without a commercial, independent or freelance activity being attributable to them. For the purposes of these terms and conditions, natural persons with whom business relations are entered into without a commercial, independent or freelance activity being attributable to them shall be deemed to be such persons.

1.3 Customers

in the sense of these terms and conditions are both consumers and entrepreneurs. Deviating, conflicting or supplementary terms and conditions shall not become part of the contract unless their validity has been expressly agreed in writing. The customer's reference to the customer's terms and conditions in the form is contradicted.

2. conclusion of contract

The presentation of Dentorado's product range on the Internet does not constitute an offer within the meaning of §§ 145 ff. of the German Civil Code (BGB). BGB (German Civil Code). The customer makes a binding purchase offer to Dentorado by placing an order by e-mail, fax, telephone or by clicking the button \"order\" of goods contained in the shopping basket. The confirmation of the receipt of the order follows immediately after sending the order. Dentorado can accept your order by sending an order confirmation by e-mail or by delivering the goods within 5 days of receipt of the order. Acceptance is made subject to the availability of the goods, in particular subject to correct and timely delivery by Dentorado's suppliers. This only applies in the event that Dentorado is not responsible for the non-delivery. If the goods are not available from Dentorado's supplier, Dentorado will inform the customer immediately and reimburse any payments already made by the customer without delay. An acknowledgement of receipt e-mail, which is automatically generated and sent by the system immediately after receipt of the customer's order, or the receipt of the telephone order by Dentorado's call center does not constitute a binding acceptance of the offer by Dentorado. Within the framework of the ordering process, the customer bears the risk of an inexplicable, faulty transmission. The goods offered by Dentorado are only sold in customary quantities.  

3. prices

The prices listed on the Internet at the time of ordering apply. The prices quoted are final prices, i.e. they include the applicable statutory value-added tax and other price components plus shipping costs as shown in the ordering process.  
4. delivery and transport

The ordered goods will be delivered by the manufacturer as soon as possible within the scope of the availability of the article. If not all ordered goods are in stock, Dentorado reserves the right to make partial deliveries. Dentorado charges a flat shipping fee per order for the delivery. If payment is made by cash on delivery, an additional cash on delivery and handling fee of € 4,- will be charged per delivery. The taking along of an old device including its disposal can be carried out optionally against an additional lump sum per device. The delivery costs are those stated on the website for the respective item at the time of the customer's order. The currently valid amounts for the individual delivery options can also be found in the shipping costs overview (in the \"info & service\" section).

5. right of withdrawal for consumers:

Consumers have the following legal right of withdrawal:
Cancellation policy

right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period shall be fourteen days from the day on which you or a third party named by you, who is not a party to the contract, are entitled to revoke the contract.

is the carrier who has taken or has taken possession of the goods.

Dentorado Handelsgesellschaft m.b.H.

Benzstr. 19

63165 Mühlheim

Tel: 06108991299

inform you by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this Agreement. You can use the revocation form available for download at for this purpose, which, however, is not mandatory.

In order to comply with the revocation period, it is sufficient for you to send the notification of exercising the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this agreement, we will refund to you all payments we have received from you.